Provided by: VELOX APP LTD (company no. 17186614), 128 City Road, London, EC1V 2NX, United Kingdom
1. Who we are
VELOX APP LTD ("we", "us") is a company registered in England and Wales under company number 17186614, with its registered office at 128 City Road, London, EC1V 2NX, United Kingdom. We are the data controller for the personal data described in this policy.
This policy covers this website and our general business communications. Any product or service we offer will have its own privacy policy describing the data it processes.
For any privacy question or request, contact us at [email protected].
2. Data we collect
- Information you send us — such as your name, email address, company and the content of your message when you contact us.
- Technical data — such as your IP address, browser type and the pages you visit, recorded in standard server logs for security and reliability.
- Business contact data — details of people at organisations we work with, such as suppliers and service providers.
3. How we use your data and our legal bases
- To respond to your enquiries — our legitimate interests, or steps taken at your request before entering into a contract.
- To run our business and manage relationships with suppliers and service providers — performance of a contract or our legitimate interests.
- To keep this website secure and working properly — our legitimate interests.
- To comply with the law — legal obligation.
We do not sell personal data, and we do not send marketing without your consent.
4. Sharing your data
We share personal data only with:
- service providers that host and operate our website, email and business systems, under contracts that protect your data;
- professional advisers such as accountants and lawyers;
- regulators or law-enforcement authorities where required by law; and
- a buyer or successor if our business is reorganised or sold, subject to this policy.
5. International transfers
Some of our service providers may process data outside the United Kingdom. Where this happens, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement.
6. How long we keep data
We keep enquiry correspondence for up to 2 years after our last contact, server logs for up to 90 days, and business and financial records for as long as the law requires (usually 6 years).
7. Security
We use appropriate technical and organisational measures to protect personal data, including encryption in transit and access controls.
8. Your rights
Under UK GDPR, you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data deleted;
- restrict or object to certain processing; and
- receive your data in a portable format.
To exercise these rights, email [email protected]. We will respond within one month. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).
9. Cookies
This website uses only essential cookies required for it to function securely. We do not use advertising or tracking cookies.
10. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and change the effective date above.
11. Contact
VELOX APP LTD
128 City Road, London, EC1V 2NX, United Kingdom
Email: [email protected]