Privacy Policy

1. Who we are

Merge PDF & JPG to PDF ("the app") is developed and published on Google Play by VELOX APP LTD ("we", "us"), a company registered in England and Wales under company number 17186614, with its registered office at 128 City Road, London, EC1V 2NX, United Kingdom. We are the controller of the analytics data described in section 4.

This policy covers the Merge PDF & JPG to PDF Android app only. Our company privacy policy covers this website and emails you send us. For any privacy question, or to use your rights, email [email protected].

2. Summary

• There is no account or sign-in.
• The app shows no ads of any kind and does not use your advertising ID.
• The app has no broad storage permission. It can only reach the files you choose.
• Your PDFs and photos are processed on your phone and are never uploaded. File names and file contents are never sent to us.
• The app uses Google Firebase (Analytics, Crashlytics and Remote Config) for usage statistics, crash reports and a few settings. This is on by default, and you can turn analytics and crash reporting off in Settings > Privacy.
• The optional one-time Pro purchase is handled by Google Play.
• We do not sell your data and do not share it with third parties for their own use.

3. What the app does on your device

• You choose which PDFs and photos to add through Android's system file picker, or by sending files to the app from another app. The app can only reach files you select.
• Merging, rotating, compressing and the other tools run on your phone. The app reads the files you selected and writes the new PDF where you choose to save it, or to the share sheet when you share it.
• While a merge is running, the app may keep temporary copies of your files in its private storage. They are deleted when the merge finishes or the next time the app starts. Uninstalling the app deletes everything the app stored.
• If you add a password to a PDF, or enter a password to open one, the password is used on your phone for that file only. It is not stored or sent to us.

4. Analytics, crash reports and settings (Google Firebase)

The app uses Google Firebase Analytics, Firebase Crashlytics and Firebase Remote Config. Google provides them to us as a service provider (processor): it processes this data on our behalf and on our instructions. These are on by default. You can turn analytics and crash reporting off at any time in Settings > Privacy. We collect:

• App interactions, for example how many files were merged and how many pages the result had, whether a merge failed and why, which feature opened the Pro screen, purchase steps, and where the app was left during the first session.
• Crash logs and diagnostics: stack traces, device model, Android version, app version and performance information.
• A random app-instance identifier generated by Firebase. Your advertising ID is not used.
• Purchase events: that a Pro purchase happened.

We never send file names or file contents. We do not sell this data and do not share it with anyone else. Analytics data is kept for 2 months. Remote Config only downloads settings to the app (such as our support contact).

5. No ads

The app has no advertisements, no ad networks and no ad measurement. The advertising-ID permission is removed from the app, and ad personalisation, ad user data and ad storage are switched off.

6. Purchases (Google Play Billing)

Pro is a one-time purchase, not a subscription, and is processed entirely by Google Play. We never see your payment details. The app asks Google Play whether Pro was purchased and keeps that yes-or-no answer on your device.

7. Contacting us from the app

The WhatsApp and email buttons open your own app with a prepared message that includes the app version, phone model, Android version and whether you use Free or Pro. Nothing is sent unless you press Send. If you email us, we keep your message and address only to answer you, and delete them on request.

8. Children

The app is not directed at children. Its target audience is adults aged 18 and over, and we do not knowingly collect data from children.

9. Retention and deleting your data

• On your device: data inside the app stays there until you delete it or uninstall the app. It exists nowhere else. The PDFs you create are saved where you chose and are yours to keep or delete.
• Analytics and crash data: deleted automatically after 2 months. There are no accounts, so to stop further collection, switch it off in Settings > Privacy.
• Purchase records: Google keeps them under its own policies; we keep order information only as long as needed for accounts and tax.

10. International transfers

Google processes Firebase data in the United States and other countries. It uses safeguards recognised by UK and EU law for such transfers, such as standard contractual clauses.

11. Your rights

Under the UK GDPR (and the EU GDPR where it applies) you may have the right to access, correct, delete or restrict the use of your personal data, to object to it and to data portability. Email [email protected] to use them. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk) or your local data protection authority.

12. Changes to this policy

If the app's data handling changes, we will update this page and its effective date before the new version is released.

13. Contact

VELOX APP LTD
128 City Road, London, EC1V 2NX, United Kingdom
Email: [email protected]